/ Construction Edge Service Request

First Name * Last Name *

Phone Email *

Company

Address

City State

Zip Code

Equipment Being Serviced

Make * Model *

Year * Serial #

Hours

Describes Service Needs

What kind of service do you need done?

Appointment Date

Service Type I will bring my equipment in
I will need a mobile service call

Prior Service History

Have we serviced your equipment before? Yes
No

If yes, when were you last in?

What service work was completed?

Our service and repair goals are to provide our customers with efficient, quality service & maintenance. We appreciate how important this is, as both your professional jobs and personal needs often hinge on access to your equipment. In order to provide you with the most efficient, timely service possible, we need our shop bays & service areas open, and functional. This means making sure that repaired units are picked-up as soon as possible, and shop bays are made available to work through your next service or maintenance need.

Repaired equipment must be picked up within 5 business days after notification of completion from our service department. If your repaired unit is left beyond those 5 business days, a per-diem storage fee of $45.00 will be assessed. After 30 days, we will consider the equipment/unit abandoned to us, and it will be removed from our grounds. All field service calls require a $400 up-front deposit charged to your credit card. This fee goes toward your service call fee and labor expenses on the final total.

We greatly appreciate your business, and we strive to continually improve our processes & standards to make your service experience the best possible.

I have read and agree to this policy.

SUBMIT REQUEST